Contact Us

To qualify to ride with TACC you must be at least 60 years old or under 60 with a disability.

TACC services Cleveland County residents offering transport to local appointments including appointments to Gastonia, Charlotte, and to the VA in Asheville.

We also provides trips to doctors and for pharmacy pickup trips.

We ask that all passengers to be ready at least one hour before appointment time to allow for other passengers and allow time for our driver to get you there on time.

At this time there is no cost to ride with our CCT service.

We do transport elderly and disabled Medicaid passengers, we have contracts with local agencies and we have some funding for residents that do not have an agency to pay for their transportation.

EDTAP, Contract Agency

Please contact us for additional cost information.

Yes, all of our vans are ADA compliant with wheelchair lifts, and vans are sanitized every day.

We have a brochure with Cleveland County Transit (CCT) map with stop times listed.

Stop times are listed at each bus stop also. We can deviate off of the route up to ¾ of a mile if needed.

Yes, we do allow service dogs to ride.

Pets that are not considered service animals will not be allowed on the vans.

Smoking, eating, drinking, and weapons are not permitted.

Please review our Guidelines for more information.

TACC will limit or cancel scheduled trips when hazardous road conditions are present.

Listen to WOHS radio station, WBTV(3) or WSOC (9) television stations for delayed openings or closings.

Scheduled routes operate between 7:15 a.m. and 3:08 p.m., Monday through Friday, except New Year’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day (2 days), and Christmas (2 days).

Call 704-482-2311 for details.

The base rate is $1.67 per van mile in or out-of-county (plus $25 per hour if the driver is required to wait on a passenger). Private contracts are considered on an individual basis and costs will be quoted based on the request.

All rates are subject to change. Please call TACC for current rates.

Fee Schedule: (The cost per van mile is divided by a total number of passengers on the van).

There is no cost to ride Cleveland County Transit. Route deviation of ¾ mile from the nearest stop may be available upon request. The request must be made during normal business hours and at least 24 hours in advance. Only one deviation per round is available.