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POLICIES / COMPLAINTS

TITLE 6
ADA PLAN
COMPLAINT PROCESS
Title VI Complaint Form
ADA Complaint Form

• For more information call (704) 482-6465 or email scostner@taccshelbync.com

SERVICE LIMITATIONS

TACC is a non-emergency medical transportation agency.
1. Please give at least 3 days’ notice to schedule an appointment.
2. All in county appointments must be scheduled between the hours of 8:30am to 5pm.
3. All out of county appointments must be scheduled between the hours of 9am to 1pm.

© 2022 TACC. All Rights Reserved.

GET IN TOUCH

704-482-6465

Fax # 704-484-6954

TDD: 800-735-2962

952 Airport Road, Shelby, NC 28150
Mailing Address:
PO Box 3210  Shelby, NC 28150

scostner@taccshelbync.com

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TACC Application (PDF)

© 2021 TACC. All Rights Reserved.